FAQ

Shovel

Is your website secure?
Yes, all our payments run through Paypal, Square or Etransfer and are guaranteed Paypal, Square and bank level of website security.

Do you ship internationally?
We do not currently ship to countries that require a phytosanitary certificate. If you are ordering from outside Canada, please confirm your countries requirements.

What forms of payment do you accept?
We accept all major credit cards(Square), debit, and PayPal account payments.

How are shipping charges calculated?
Shipping is calculated by both destination and weight.

When will I receive my order?
Once your order is received, it is processed and shipped within 10 business days. If you do not receive your order within six weeks, please contact us. Please note this 6 week wait time is due to Covid-19 increases in mail nation wide.

Tomatoes

Products

Are all your seeds always in stock?
No. We are a small seed producer and therefore do not always have everything in stock. We aim to have our full line available from November through April. Any varieties that are on Back Order are shipped as soon as possible and you are kept up to date on the status of your order.

Are your seeds chemically treated? Are your seeds organic?
No, our seeds are not chemically treated! We are a certified organic farm by Ecocert Canada. All our seed, produce and plants meet the Canadian Organic Standards. We are also a member of the Safe Seed Pledge.

What can I do if my seeds do not grow?
Contact us and we will help to figure out why they haven't grown for you. Our seeds are germination tested every November to meet national germination standards. There can be many environmental reasons for lack of germination or poor growth. While we guarantee our germination rates, we cannot take responsibility for issues regarding soil health, rain fall or lack there of, access to light, etc. We will do our best to help resolve your gardening issues, however, we can only offer refunds for items that are not received or if seed packs do not contain the amount of seeds indicated. In these cases, we will happily refund you for the cost of the item(s).

Ecocert Canada
Accepted Payments
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